PivotConflict Lab

Conflict is an inevitable part of bringing people together to work on a shared project or make a decision — regardless of how straightforward or complex the issue may be. The danger lies in allowing conflict to escalate or go untended.

When you understand what is driving the tension, there are practical ways to work with it before it becomes entrenched.

The PivotConflict Lab is an immersive, hands-on experience exploring constructive dissent and how differences and disagreement can become an asset rather than an obstacle.

We move quickly from theory to practice, using real-world scenarios, role-play and fast iterations that require you to think on your feet. You’ll explore how to manage yourself under pressure, frame better questions and respond effectively when conversations become difficult.

The Lab equips participants to:

identify the underlying drivers of disagreement, emotion and outrage
communicate transparently, even when the stakes are high
engage with fairness, confidence and emotional agility
make better decisions and design strategies that reduce the likelihood of conflict escalating
respond effectively when faced with an upset community, committee or stakeholder.

Whether you’re managing a project from its earliest stages through to delivery, working with an advisory committee, or navigating complex policy and stakeholder environments, the PivotConflict Lab will help you work more effectively with people, communities and competing perspectives.

What you get

The PivotConflict Lab strengthens your capacity to manage yourself, understand what is driving reactions, and communicate and engage effectively when conflict and emotion are in the room.
At CreativePivot, we’re your partner and guide in learning. We create experiences that are practical, challenging and memorable — helping you build the confidence and capability to work constructively with conflict, emotion and outrage.
Our one-day workshops are highly interactive, with small groups of 10–15 people, giving you the opportunity to practise in a supportive and psychologically safe environment.
The experience draws on deep industry knowledge and practical insights from years of facilitating conflict across Australia and internationally.
Location: Virtual or in-person

Who it’s for

Leaders who want to strengthen their emotional agility and lead through complexity and change
Engagement professionals who want to work more meaningfully with stakeholders and communities
Curious practitioners and individuals who want to build their capacity to work with conflict, emotion and outrage
Organisations looking to strengthen decision-making and improve how they navigate disagreement.

Your investment

$795 + GST — one-day PivotConflict Lab

Optional integration session: $250 — scheduled at a time that suits you

Next steps

If you work with conflict, emotion or outrage, secure your place in the next PivotConflict Lab. Want to know more?